Setup Guide & Next Steps

Welcome to After Hours Agent

Thank you for choosing After Hours Agent by CNCS Direct. Here is the exact roadmap our team follows to prepare your custom voice agent.

Backend Activation Note:

Official membership access and live call provisioning are initiated through CNCS Direct backend systems once payment is verified.

Your 5-Step Onboarding Roadmap

1

Complete your business setup information

Provide your business operating hours, approved FAQs, pricing guidelines, and how you want callers greeted.

2

Select porting or forwarding

Decide whether you wish to forward after-hours calls from your existing carrier or port your current business number directly.

3

Provide calendar details when ready

Send your calendar link or scheduling preferences so our team can connect your included booking calendar.

4

Our team configures the agent

Our voice specialists build and customize your conversational voice model with your approved facts and test responsiveness.

5

Go live after setup is confirmed

Once routing and responses are verified together, your agent goes live to handle evening and weekend calls.